Delivery instructions - Coronavirus (COVID-19)

The coronavirus is more and more serious, but we are always with you. Starting today, we increase costs and work with more high-quality courier providers to ensure that we can provide you with uninterrupted service.

Affected by the epidemic situation, the current delivery is slower (the average delivery time is about 3 working days), but the courier speed is normal in most cities; remote areas may be slower than usual, so please wait patiently.

Remember to fill in the mobile phone number in the address so that the courier can contact you.

During this period, may be you are with children all the time. We suggest you arrange more time for parent-child reading, and wish you and your family all the best!

The following areas may not be delivered at this moment. Parcels will be stored at the courier site, and delivery will not continue until the epidemic situation improves. Therefore it is not recommended to place an order.

France

07110 – 07120 / 07140 - 07190

07310 – 07330 / 07380 - 07409

07440 - 07470

07510

07630 - 07660

26150 – 26190 / 26220 – 26230 / 26310 / 26340

26410 - 26470

26510 / 26560 - 26570

26620

26730 – 26740

Corsica

Italy

The following red areas, inaccessible areas

04022

40059

64030 / 64031 / 64033 / 64034 / 64035
65010

83031

84030 / 84035 / 84036

86016

87038 / 87054 / 87056
89064

90030

91018

94011

Spain

Igualada :08700

Santa Margarida de Montbui : 08710

òdena : 08711

Sant Martí de Tous : 08712

Vilanova del Camí : 08788

Switzerland

Ticino, canton de Bale, Jura, Grisons, Neuchatel

Austria

5542

5611 / 5612 / 5630 / 5632 / 5645

6553 / 6555 / 6561 / 6563 / 6580

6754 / 6762 / 6763 / 6767

6888

9844

Portugal：

3880000 – 3880999

3885000 - 3885999